how to deal »

with customer service reps:

Clearly, you want to threaten us, because, you know, we're all mindless drones who exist merely to fellate your ego.

This guy at our hotel called to complain about the people next door to him; apparently they were opening doors and drawers and cabinets at 10 PM!!

How dare they open drawers, in a HOTEL of all places!!!!!!

The guy who complained has been in our hotel for several years; he has nothing better to do than sit in his room and smoke, and clearly, that makes him some sort of local hotel deity.

He wanted them out of the room by morning, or else he would move out. He actually mentioned the name of another chain nearby that he would move to, if they were still there.

Oh no! Someone might actually check out of our hotel!!!

And the other chain he mentioned is notorious among area hotels for being shittily run and full of undesirable guests.

So really, do you think I give a flying fuck if you move out?

Because, in that case, then I'd have another room to sell! God forbid, in these tough times where we're running 90% occupancy.

But unfortunately, he's still there. Threats don't work with me, bitch. Especially not empty ones, honey.

Categories: hate, hotel